People, even business professionals, often confuse service retention with customer retention. Although, they are different from each other. Customer retention is retaining a business relationship

The automotive sector has always been, on the one hand, a sector particularly subject to the personal tastes of the buyer, on the other, conditioned

Singlethread is the premium communication tool for automotive repair shops and car dealerships. It streamlines and optimizes both internal and external communication through its range

What’s your New Year’s resolution for 2021? 2020 has been hard for most car dealerships. The pandemic halted economic activity and made it difficult for

When we launched Singlethread a few years ago, the idea was to shorten the vehicle repair cycle at dealerships in Atlanta, GA, so that they

Running a car dealership is essentially a service-based business. This means you should focus your resources on what drives profitability. One of the best ways

Single Thread's mobile pay platform is a big convenience for auto dealers. Running a successful dealership is already a hectic and critical task – providing top-notch services

You must have heard that communication is key to a healthy relationship. But who said that this could only apply to personal relationships? Apply this

Automotive repair is a risky business for both dealerships and customers, which is why many amendments have been introduced into the law to protect the

One of the most inconvenient situations a person can be in, in their life is when their car needs servicing. They cannot use the vehicle